Booking

We have quick and easy ways that you can book your appointment. Call, Txt, email or Book Online. Clients booking a Full Set of Lash extensions will be required to make a deposit 50% off the service in order to book appointment. The deposit will go towards the service at the time of your appointment.

Customer Satisfaction

Here at Pure Beauty we guarantee our work. If you have any concerns with the service you received, let us know within 2 days and we will fix it to your satisfaction at no extra charge.

Cancellations

We require a 24 HOUR cancellation notice prior to your appointment. Please call, txt, or email 24 hours in advanced to avoid a cancellation fee. This allows our technicians to accommodate other clients, Thank You!

Cancellation Fee

Should you cancel your appointment in less than 24 Hours or no show to your appointment you will be charged 50% of the service you were booked for. Full Set Lash Extensions – If you cancel in less than 24 hours or no show to your appointment you forfeit your deposit.

No Show

Please be courteous and notify us if you cannot make your appointment.

1st No show – Free pass as we realize this sometimes happens.

2nd No show – Fee $50 prior to appointment

3rd No Show – Full payment of service will be required at time of booking

Refund

We do not offer refunds on services. If you experience an allergy and are unable to wear the eyelash extensions applied, we will remove them free of charge. Please see our ‘Allergies Policy’ for more details.

Allergies

If you experience an allergic reaction to any of the products used during a service, please contact us immediately for assistance in assessing the situation. If you are receiving a facial treatment please notify skincare specialist of any allergies prior to service or changes to skincare routine if you are an existing client. If you’ve experienced allergic reactions to eyelash extensions in the past and think you may have an allergy to our products, please let us know before your appointment. A patch test can be administered prior to the appointment. Simply phone or email us with this request. *Refunds are not given for allergic reactions, however, we will remove the lashes free of charge. Eyelash adhesives contain cyanoacrylates. Eyelash extensions CANNOT be applied to persons allergic to any type of adhesives.

Lash Extensions

***Clients booking a Full Set of Lash extensions will be required to make a deposit 50% off the service in order to book and hold appointment. The deposit will go towards the service at the time of your appointment. If you can not make it to your appointment please contact us 24 hours in advanced to reschedule your appointment. If you do not reschedule or cancel within 24 hours of your appointment you forfeit your deposit. ***

Come to your appointment eye makeup free, this means no mascara, eyeliner or eye shadow.

Lash extensions MUST NOT contact water, steam or heavy humidity for 24 hrs after application.

Eyelash extensions CANNOT be applied to persons allergic to any type of adhesives.

Please disclose any eye conditions, injuries, medications or treatments used on/in or affecting the eye area in advance.